Privacy & Policies


Mode of Payment

  • We accept Visa, MasterCard and American Express Credit and Debit cards
  • Your order will be dispatched once payment verification is complete by our bank

 

Bank Transfers

  • The order will ship once this has been verified by our bank

 

Cash on delivery

  • The order will ship once we get a phone confirmation from the customer.
  • Our customer-service team will call you on the number you provide, to verify your order. We may email/WhatsApp/text you in case we are not able to get in touch via a phone-call.
  • The delivery person will hand over the order to the customer only once they receive the cash-payment

 

Terms of Sale   

  • Once the product is delivered, the sale is considered final & complete

 

Cancellation

  • You may change/cancel your order as long as it has not been shipped. To do so, please get in touch with our team by calling us or email us with your order details as soon as possible as orders are sometimes shipped immediately

 

Shipping   

 SHIPPING FEES

1. Domestic
  • We offer Free Shipping all over India, there is no minimum order amount for this!
  • In case we have to charge a fee, we will inform the customer prior to shipping out the order, and only ship once fees are approved by the customer

2. International

  • A flat rate of INR 1,000 will be charged for orders shipped to international customers
  • Rates may increase based on weight
  • TMC will inform the customer & wait for approval from customer, before we dispatch the order
  • Customer will have to bear the cost of the Customs Duty, based on actuals, at time of Delivery

 

DELIVERY TIME

1. Domestic

  • The longest we will take is 10 working days. You will be notified once your order is shipped, and you can track its progress hassle-free!

2. International

  • The longest we will take is 21 working days. You will be notified once your order is shipped, and you can track its progress hassle-free!

 

Exchanges & Returns  

 Exchange

  • We will exchange the product for a different size, within 2 weeks

Return

  • In case you want to return the product, we will give you store coupon, to be redeemed against another purchase, within 6 months
  • No payment refunds will be made, store credit will be given instead

 Product return/exchange conditions to be met

  • The customer needs to email us and inform us within 2 days of receiving the product, and clarify whether it is an exchange or return
  • The product has to reach us within 2 weeks of being delivered to the customer
  • The product must be unused
  • The garment tag should be intact

Please note that returns/exchanges are not accepted if

  • The return is made after 2 weeks
  • The product is found used or damaged
  • The garment tag is removed
  • Shipping fees for returned products will be borne by the customer

 

Our Products    
  • Prices are subject to change & products might be modified or discontinued without notice
  • Colours on screen may vary slightly from actual products

 

Privacy

  • We do not store your payment information on our database
  • We will not share your account or transaction details with third-parties
  • When you create an account, we only store you contact information to make your shopping experience hassle-free, and to enable customer service
  • We reserve the right to refuse service to anyone at any time without explanation

 

Proprietary Content     

  •  Any illegal use of our products or imagery is punishable by law
  • Any reproduction production or sale of our products or services is punishable by law

 

Disclaimer

  • Our policies are subject to change
  • TMC or it directors or officers or affiliates are not responsible or liable for any injury loss or claim, direct or indirect, for the use of our products or services

 

 

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